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Questions, Answers and Comments by Category
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I subscribed to a Premium Membership on Monday. I logged in today and I am still not able to access any of the lineage information. I realise the updates may take a while, but I just wanted to double check and make sure my PayPal payment gets associated with the correct account. Thanks!
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Hi Michelle,
First, thank you (!) for your support of HelpMeFind.
It looks like you were not signed into HMF when you upgraded to a premium membership and that's why your HMF account was not immediately upgraded. We have upgraded your account and you should be all set now. Thanks again.
To everyone,
Online HMF premium membership upgrades should be immediate. If you have upgraded but your HMF account has not been updated, please contact support - at - HelpMeFind.com.
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