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Questions, Answers and Comments by Category
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Hi there.... I just donated $25 to support the site, but my account is showing that I'm a registered basic member and is still suggesting that I upgrade to premium. I did follow the steps to create my account and log in before I did the upgrade, but I donated through the yellow donate button at the top of the page rather than through my account page. Maybe that's where I went wrong. Can anyone assist?
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#1 of 6 posted
11 JAN 23 by
 jedmar
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You have a star indicating that you are a Premium member. If you do not see that, suggest that you sign out and sign in again, to correct any old cookies.
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Did signing out and signing back in solve the issue for you ?
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Unfortunately no, it didn't. I see I have a star, but in my personal profile it still says 'Registered/Basic Member' and offers me a button to Upgrade to Premium.
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This issue should be resolved now, please confirm. Thank you for taking the time to include a screen shot. We apologize for the inconvenience.
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It is indeed resolved. Thank you for your help in straightening this out. Much appreciated, as is this valuable site. Have a lovely day.
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Thank you, you as well.
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