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Questions, Answers and Comments by Category
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Help!
I have been a premium member for several years, but my premium membership expires 14 Nov 21. Today, 4Nov, approximately 3PM EDT, I tried to send you a correction of information about a rose, but the website refused, telling me my premium membership has expired.
I tried to extend my membership by setting up a $3 per month donation--the website text said I could donate & extend my premium WITHOUT using PayPal [which I HATE]. Several different tries forced me to PayPal.
How can I use the features of my premium membership until 14Nov? How can I extend my premium membership without using PayPal? Can I send you a check? Or call & renew with a person over the phone?
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#1 of 2 posted
4 NOV 21 by
 jedmar
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The Star says that you are still a premium member
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Hi flrosepop,
Let's take this one at a time.
1. Your current premium membership is valid through Nov 17th
2. Premium membership is not required/necessary to post information to HelpMeFind. Please contact the support dept with the details of the problem you had posting. They will be happy to sort that out for you.
3. I am sorry but at this time HMF does not support monthly/incremental premium membership payments.
4. HMF uses the PayPal payment processing system which is just like any other credit card processing service with the exception they also can accept payment using your PayPal account, if you have one and choose to do so. Choose the option to pay by credit card to avoid using, needing or creating a PayPal account.
Just to be clear, having a PayPal account is not required or necessary.
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