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Initial post
6 OCT 18 by
 pminor
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Glad youre feeling better. I joined friends of vintage gardens also. Thanks for your hard work there. Pat
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A few months ago I paid for premium membership but my account still states Basic Membership and I am unable to access Premium Member areas of the site.
Sue Bunte
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This most always turns out to be an issue with having multiple member accounts. We will find the problem and make the necessary adjustments.
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I'm frustrated. I upgraded to Premium Membership 12/8/2016. Still cannot access the Premium Membership features. How do I reach someone who can help fix this?
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Reply
#1 of 1 posted
11 DEC 16 by
Jay-Jay
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Click on "Site Features" in the left column, then on "Contact Us" and then click on the e-mail-address.
Good luck!
But maybe first try to sign out and then sign in again on Your own "My Account"-page.
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I've completed my membership info. I have an ID number yet the web site keeps telling me I have to complete the membership form before I can use the wish list feature. I spoke with someone last weekend who is having the same problem. The Help buttons have been of no help. Is there an IT person lurking who can tell me how to work around this glitch
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I'll pass your post along to the support department; they will be happy to help.
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It would appear you did not respond to the membership confirmation email to complete your registration. We have manually completed your registration for you - enjoy HelpMeFind !
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